RETURN / REFUND POLICY / COMPANY POLICIES
RETURN / REFUND POLICY/ Terms & Conditions: Warranty All Customers please read
RETURN / REFUND POLICY IMPORTANT PLEASE READ (Warranty is stated below)
By placing an online order you the customer are agreeing to the terms, conditions and policies of Special Ops Tactical. Customers are also welcome to place orders by phone. At the discretion of Special Ops Tactical all sales are final. At the discretion of Special Ops Tactical we charge up to a 35% restocking fee / Cancellation fee is because we are charged for payment transactions as well as a loss of company and employee time and revenue loss for handling and processing orders. All sales are final without exception by purchasing from Special Ops Tactical you the customer are accepting our terms, conditions and company policies.
We stand by our products. Firearms and parts manufactured by Special Ops Tactical are backed by our limited Lifetime Warranty. Our Special Ops Tactical manufactured parts and firearms are warranted to be free from defects in materials and craftsmanship for the serviceable lifetime of the firearm or part and will not include wear and tear components or items. Any Modification or alteration to our products will void our warranty. Do not remove the screws on rifles or uppers sold with our Rail System or you will VOID our WARRANTY. If you experience any issues, please contact us first 407-814-3801 or Sales@specialopstactical.com and do NOT attempt to perform work of any type on our products. Firearms and parts can be easily damaged without proper knowledge, experience, and tools. We are not responsible for damage incurred by customers changing, altering or modifying our products in any way shape or form or from the shipping process. Each Firearm comes with our Limited Lifetime Warranty and stays with the product for the life of the product. Special Ops Tactical reserves the right, in our sole discretion refuse warranty claims, including without limitation, warranty claims that appear by Special Ops Tactical to be false or fraudulent. If we believe that you have made a false or fraudulent warranty claim the warranty will be nullified and canceled on that product. This includes (Firing Reloaded Ammunition from our components or firearms. Mixing up the correct ammunition to a different and non-matching chamber or vice versa) Firing 223/556 ammo in a 300 Blackout or VICE VERSA (which will result in destruction and or bodily HARM) for example). Any and all Warranty is at the discretion of Special Ops Tactical and products are sold “as is”. With that being stated we will stand behind our products.
Under no circumstances shall Special Ops Tactical be responsible for incidental or consequential damages with respect to economic loss, bodily injury or injury to property, whether as a result of express or implied warranty, negligence or otherwise. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. Special Ops Tactical will not be responsible for the results of ordinary wear and tear, careless handling, neglect, unauthorized repairs or adjustments, improper, substandard, reloaded or defective ammunition, corrosion, or unreasonable use.
Failed background check
There will be a 40% restocking fee on all lower receivers, rifles or pistols returned because of failed background checks. Return Shipping charges will be the responsibility of the purchaser.
All Deposits are 100% Non-Refundable without exception.
PURCHASING: By purchasing from Special Ops Tactical you the customer accepts our terms, conditions and company policies. All sales are final and are sold as is. We make high quality products we stand behind and will assist warranty cases at the discretion of Special Ops Tactical.
Note that all sales are final. Refunds will be issued at the discretion of Special Ops Tactical with a restocking fee of up to 35% of the total amount charged. All items must be returned within 10 days of the date we ship the product to you. At the discretion of Special Ops Tactical absolutely (NO) returns will be accepted past 10 days and will be at the discretion of Special Ops Tactical. Return freight is the customer’s responsibility. We will not refund used or altered product.
By placing an online order you are accepting the terms and conditions of Special Ops Tactical. If an order is placed online and customer selects Finance Program for payment to check out we allow 48 hours for the customer to contact Special Ops Tactical to confirm the order. An email confirmation is needed to confirm the order otherwise the order will be cancelled.
All purchases through our website are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, geographic region or jurisdiction.
We reserve the right, in our sole discretion refuse orders, including without limitation, orders that appear to be placed by distributors or resellers. If we believe that you have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities. All sales are final. By purchasing from Special Ops Tactical you the customer are acknowledging and agreeing to Special Ops Tactical’s terms, conditions and policies. All sales are final without exception.
We comply with all federal, state, and local laws that restrict the sale and transfer of firearms and magazine feeding devices. The following is a current list of restrictions that is set forth by Special Ops Tactical.
It is also YOUR responsibility to know your local and state laws which may prohibit or restrict your ability to purchase certain products we offer for sale.
Click on your state name to view details of laws as reported by the NRA. This information is not intended as legal advice or a restatement of the law. Please use this information as a general guide for restrictions.
California – We are unable to ship magazines with a capacity of more than 10 rounds to anyone in the state of California
Colorado – We are unable to ship magazines with a capacity of more than 15 rounds to anyone in the state of Colorado. Any firearm containing a magazine over 15 rounds cannot be shipped.
Connecticut – We are unable to ship magazines with a capacity of more than 10 rounds to anyone in the state of Connecticut.
Hawaii – We are unable to ship handgun magazines with a capacity of more than 10 rounds to anyone in the state of Hawaii.
Maryland – We are unable to ship any magazine with a capacity of more than 10 rounds to anyone in the state of Maryland. are eligible for shipping.
Massachusetts – We are unable to ship any magazine with a capacity of more than 10 rounds to anyone in the state of Massachusetts. All semi-auto rifles and semi-auto shotguns are restricted.
New Jersey – We are unable to ship any magazine with a capacity of more than 10 rounds to anyone in the state of New Jersey.
Vermont – We are unable to ship any magazine with a capacity of more than 10 rounds to anyone in Vermont.
All sales of firearms, parts and clothing are final, and returns, refunds or exchanges are NOT ACCEPTED. Orders shipped to a FFL are FINAL UPON SHIPMENT. Once a firearm is shipped to the FFL, Special Ops Tactical will not accept a return or exchange under any circumstances. If a defect is discovered by the customer after shipment, the customer must contact 407-814-3801 or email@example.com .
Special Ops Tactical charges a restocking fee and an amount equal to the original shipping costs for any final orders cancelled via debit or credit card chargeback after shipment to the FFL. By placing an online order with Special Ops Tactical, the customer agrees to pay all restocking and shipping fees associated with any order that is cancelled via debit or credit card chargeback following shipment to the FFL.
CUSTOMER FURTHER AUTHORIZES AND CONSENTS TO Special Ops Tactical CHARGING THE AFOREMENTIONED FEES TO THE DEBIT OR CREDIT CARD USED TO PLACE THE ORIGINAL ONLINE ORDER.
Special Ops Tactical reserves the right to refuse and dispute any bank or credit card chargebacks. Special Ops Tactical reserves the right to refuse all future orders placed by any customer that cancels an order via debit or credit card chargeback following shipment.
All payments are processed immediately upon placement of order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting, or using a firearm, magazine, and ammunition in the locality in which the customer resides.
Thank You, Special Ops Tactical